Returns & Exchanges
At Kettykiss Nails, we want you to love your manicure, which is why we offer a 30-day return window for unused and unopened products. If you are not completely satisfied with your purchase, our team is here to ensure a smooth and hassle-free exchange or refund process.
Verify Eligibility
Ensure your items are in their original packaging, unused, and within 30 days of the delivery date to qualify for a full refund.
Submit a Request
Contact our support team with your order number and a brief description of the reason for your return to receive a Return Authorization number.
Pack and Ship
Securely package your items and include the Return Authorization slip inside before shipping the package back to our processing center.
Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing